Terms and Conditions

Contents

1. INTRODUCTION AND CONTACT DETAILS
2. NATIONAL AND INTERNATIONAL ORDERS
3. SHIPPING POLICY
4. RETURNS AND REFUND POLICY
5. CANCELLATION POLICY
   1. ORDER CANCELLATION
   2. FIRST LIGHT^® COLLEGE IN-CLASS COURSE WITHDRAWALS AND CANCELLATION
   3. FIRST LIGHT^® COLLEGE ONLINE COURSE WITHDRAWALS AND CANCELLATION
6. PRICES AND CURRENCY DISCLAIMER
7. MEDICAL ADVICE AND TREATMENT
8. COPYRIGHT POLICY
   1. OUR PRODUCTS AND PUBLISHED MATERIAL
   2. USING AND SELLING OUR PRODUCTS
   3. USING OUR PUBLISHED MATERIAL
   4. USING OUR LOGOS AND TRADEMARKS
9. PERSONAL DATA PRIVACY AND COOKIES
10. AFFILIATES 
11. DIRECTORY OF THERAPISTS
12. OUR CONTACT DETAILS

1. Introduction

This website and any other websites and online schools to which the Terms and Conditions are linked (each, a “Website”) are owned and maintained by Ogdoad Ltd (“we,” “our,” “us”) and governed by these Terms and Conditions.

We offer the Website, including all information, tools, and services available from the Website to you, the user, conditioned upon your acceptance of all terms and conditions stated in our Terms and Conditions. By accessing, using, subscribing, or placing an order over the Website, you and your business (including any sub users you may have) agree to the terms and conditions set forth herein.

2. National and International Orders

Orders on Our Website
National and international orders may be placed on our secure website.

• For international orders, payments can be made either by credit card (Visa or Mastercard only) or PayPal.
• Orders within New Zealand may be placed with payment being made by credit card (Visa or Mastercard only), PayPal or direct bank credit.

Your order will be processed upon receipt of your payment.

Orders Via Phone or Email
Other ways to place an order are:
Telephone: (+64) 9 817-6738
Email: [email protected]

3. Shipping Policy

Local Orders
All orders placed for delivery within New Zealand incur a flat rate fee of NZ$8.00 postage and handling and the goods are sent via tracked courier to a street address or by New Zealand Post to a PO Box or rural address. We aim to process your order as quickly as possible. Estimated delivery time: 2-5 working days (rural deliveries may take longer). For courier deliveries, you will receive an email order confirmation and order number and will be able to track the delivery status of your order online.

International Orders
We have loyal customers who are based all over the world. Available shipping options will depend on the value and weight of your order:

• International Economy – trackable. ONLY AVAILABLE ON ORDERS VALUED UP TO NZ$250 OR LESS, AND UNDER 2KG
• International Courier – trackable, signature required. ONLY AVAILABLE ON ORDERS VALUED UP TO NZ$1000 OR LESS
• International Express Courier – trackable, signature required. AVAILABLE ON ALL ORDERS

The exact cost of your order will be displayed during the checkout process, however you can get a quote for the delivery cost of your parcel at any stage of your ordering process on the Shopping Cart summary page. We aim to process your order as quickly as possible. Estimated delivery time: 7 – 14 working days (depending on method).

As per New Zealand regulations, the retail price of your products must be shown on the consignment note of your parcel. Customs and import regulations vary between countries and are subject to change without notice. Some of the products that we sell may be restricted or prohibited within your country. It is your responsibility to ensure that any goods which you order are not restricted or prohibited in your country. Please note that any customs clearance, taxes, duty or inspection fees incurred upon arrival are beyond our control and are your responsibility.

If an order is returned to us by your country’s customs authority in a resalable condition, we will refund you the value of the products received. We don’t provide refunds on parcels that are detained or confiscated by your country’s customs.

We recommend that you contact your local Customs Office for further information.

We cannot accept liability for goods that are lost in transit outside of New Zealand.

4. Returned Merchandise and Refund Policy

We pride ourselves in offering you a quality service on all levels. Our products are treasures and are packed with extra care. However, in the event of damaged or faulty products, or incorrect products being packed, we are happy to replace the goods at no extra charge. Please choose your items carefully as we do not refund or replace products for incorrect orders being processed.

5. Cancellation Policy

5.1 Order Cancellation

Orders will be processed once payment has been made. Once payment confirmation has been received the order cannot be changed or cancelled. Please choose carefully.

5.2 First Light^® College In-Class Course Withdrawals and Cancellation

1. If you wish to withdraw from a First Light^® College of New Zealand Native Flower Essence Therapy course you are enrolled in you must notify your First Light^® College tutor in writing of your intentions at least 7 days prior to the course commencement date where possible.
2. If you choose to withdraw from a course and notify your First Light^® College tutor in writing within 72 hours (3 days) and no later than 24 hours before the course is due to commence, a refund of prepaid course fees will be made, less a 20% administration charge of the total course fee.
3. If you choose to withdraw from a course less than 24 hours before the course is due to commence, any prepaid fees may be refunded less a 75% administration and cancellation charge. If no prepayment of fees has been made a cancellation charge will apply.
4. No refund will be made after the course has started if there has not been any communication in writing with the respective First Light^® College tutor within the given time frames as outlined in this cancellation policy.
5. If you wish to re-enrol or defer the course to a later date you may be able to do so at the individual tutor’s discretion and one time only at no extra cost providing it is within 12 months from the date of postponement or withdrawal from the original course.
6. In order to re-enrol at no cost you must produce a copy of the written confirmation of withdrawal that was sent to you by your First Light^® College tutor.
7. If you wish to re-enrol in the program at a time that is longer than 12 months from the date of your withdrawal you will be required to pay the full fee.

5.3 First Light^® College Online Course Withdrawals and Cancellation Policy

Please choose carefully. No refunds will be made once your enrolment acknowledgement has been sent to you and you have access to the online school.

1. You have 6 months access to your course in the First Light® College of New Zealand Native Flower Essence Therapy online school from the date of enrolment. For the Certificate and Diploma Bundle you have 12 months access to all courses from the date of enrolment.
2. If you wish to withdraw or take a break from a course after you have been given access to the online school and before your access expires, you must notify First Light® College of New Zealand Native Flower Essence Therapy of your intentions in writing. Emails can be sent to [email protected]
3. First Light® College of New Zealand Native Flower Essence Therapy will confirm your withdrawal from the course in writing by email.
4. If you wish to re-enrol in the course at a later date you are able to do so once only at no extra cost providing it is within 12 months from the date of withdrawal. In order to re-enrol at no cost you must produce a copy of the written confirmation of withdrawal that was sent to you by First Light® College of New Zealand Native Flower Essence Therapy
5. If you wish to withdraw from a course before your enrolment acknowledgement has been sent to you and before you have been given access to the online school please send a withdrawal request in writing to [email protected]. Once your email has been received, a refund of the pre-paid course fees will be made, less a 20% administration charge of the total course fee

6. Prices and Currency Disclaimer

Prices are subject to change without notice. All prices are correct at time of publication; however we reserve the right to alter prices for any reason.

We have used our best efforts to obtain the most accurate and timely currency rates. Accordingly, we do not guarantee the accuracy, timeliness, reliability or completeness of the rates. Using this service, you are deemed to have agreed that any reliance on or use of the rate of conversion shall be entirely at your own risk. In no event shall Ogdoad Ltd or any of its data providers be liable for any direct, indirect, consequential or exemplary damages arising from the use of this service.

7. Medical Advice and Treatment

Nothing in this Website, nor in any other material published by Ogdoad Ltd, either stated or implied, is to be taken as meaning that the manufacturers of the First Light Flower Essences of New Zealand^®, First Light Porta Alchémica^® or Franchelle Ofsoské-Wyber^® products, nor any employee, agent, reseller, dealer, distributor, practitioner, therapist, nor any other person or organisation associated with Ogdoad Ltd in any way, is purporting to give “medical advice” or medical treatment of the type normally given by a licensed medical practitioner. All information provided is for educational purposes only.

Nor do we, in any way, claim to offer any products, treatment, service, or advice, that purports to cure, heal, alleviate, or prevent, any illness or medical condition. Our products are not allopathic medicine and they do not work on the body in any direct biochemical way. First Light Flower Essences of New Zealand^®, First Light Porta Alchémica^® or Franchelle Ofsoské-Wyber^® products work holistically at a vibrational level providing you with emotional and spiritual support.

While it is our experience that our products and services referred to often appear to have a beneficial effect when used as directed, the use of these products and/or services is not a substitute for medical advice or treatment from a qualified health care professional.

Anyone with a medical condition is advised to seek appropriate advice from a health-care professional.

8. Copyright

All aspects of our Website are protected by international copyright, trademark, and other intellectual property laws, including all content, information, design elements, HTML code, scripts, text material, logos, taglines, metatags, hashtags, photographic images, testimonials, personal stories, icons, video and audio, and downloads.

Full copyright © rights over all of this material is retained by Franchelle Ofsoské-Wyber. The moral rights of the authors to ownership of all material on this site is hereby asserted, in accordance with the copyright and patent laws of New Zealand, and all countries of the world, and in accordance with international agreements and treaties.

No material from this Website and any other websites, online schools or books, booklets, brochures and any other hard or soft copy material owned by Franchelle Ofsoské-Wyber may be copied, reproduced, distributed, republished, uploaded, displayed, posted, or transmitted by any means in any form whatsoever without permission from whose sole director is Franchelle Ofsoské-Wyber, except for brief quotations and examples embodied in reviews and recommendations, with full credit as to the source being given. If in doubt please contact us with your wish you to use our material and we will provide the necessary information as to how the material can be used in an appropriate way.

Our trademarks and logos are proprietary marks owned by Franchelle Ofsoské-Wyber, and the use of those marks is strictly prohibited. Nothing herein gives you the right to use, copy, register as a domain name, reproduce, or otherwise display any logo, tagline, trademark, trade name, copyrighted material, patent, trade dress, trade secret, or confidential information owned by Franchelle Ofsoské-Wyber without expressed written permission. ALL RIGHTS RESERVED.

8.1 Our Products and Published Material

First Light Flower Essences of New Zealand^®
The First Light Flower Essences of New Zealand^® system and structure of 185 essences made using a proprietary process are the intellectual property of Franchelle Ofsoské-Wyber, and are protected by copyright. The system and structure with its associated descriptions using flower essence names is the sole property of Franchelle Ofsoské-Wyber. The keywords, archetypes and descriptors used to define the First Light Flower Essences of New Zealand^® system and structure of 185 essences made from native New Zealand plants and flowers are the intellectual property of Franchelle Ofsoské-Wyber.

You can use this system and structure with its associated 10ml stock essences to create 20-25ml First Light Flower Essences of New Zealand^® flower essence blends for personal use by yourself, your friends and family or your clients after a consultation with you. When making a 20-25ml First Light Flower Essences of New Zealand^® flower essence blend a First Light Flower Essences of New Zealand^® blank label is to be used on the bottle or the label on the flower essence bottle should include the following statement: “Flower essences supplied by First Light Flower Essences of New Zealand^® – all rights reserved”.

The First Light Flower Essences of New Zealand^® educational and teaching structures and models, including, but not limited to, First Light^® Medicine Wheel^©, First Light^® Nature’s Holistic Healing Matrix^©, First Light^® Advanced Holistic Healing Matrix^©, First Light^® Healing Chord^©, First Light^® Nature’s Holistic Healing Triad^© are intellectual property of Franchelle Ofsoské-Wyber, and are protected by copyright.

First Light Porta Alchémica^®
The First Light Porta Alchémica^® system and structure of alchemical products with its associated names and descriptions and the associated educational material are intellectual property of Franchelle Ofsoské-Wyber and are protected by copyright. The system and structure, keywords, archetypes and descriptors are the sole property of Franchelle Ofsoské-Wyber.

Franchelle Ofsoské-Wyber^®
The Franchelle Ofsoské-Wyber^® system and structure of plant spells with their associated names and descriptions are intellectual property of Franchelle Ofsoské-Wyber and are protected by copyright. The system and structure, keywords and descriptors are the sole property of Franchelle Ofsoské-Wyber.

Hypnotique Protocol Esoteric Hypnosis^®, Hermetic Occult Psychology^®, Golden Grid Technique^® and HypnoSuccess^® Soul Coach
The Hypnotique Protocol Esoteric Hypnosis^®, Hermetic Occult Psychology^®, Golden Grid Technique^® and HypnoSuccess^® Soul Coach system and structure are intellectual property of Franchelle Ofsoské-Wyber and are protected by copyright.

Eighth Ray Magick^®
The Eighth Ray Magick^® system and structure of rituals are intellectual property of Franchelle Ofsoské-Wyber and are protected by copyright.

Programs, Course Material, Lessons, Books, eBooks and Other Material

The contents of our websites, our online programs, courses, books and workbooks – including all text, original images, graphics, art work, photographs, design elements, and educational models, etc, is the intellectual property of Franchelle Ofsoské-Wyber.

They may NOT be reproduced in any form whatsoever without expressed written permission. ALL RIGHTS RESERVED.

All course materials delivered in written, video or audio form, books, brochures, ebooks and other material published in hard or soft copy by us and its associated brands, websites and online schools are the sole copyright of Franchelle Ofsoské-Wyber.

No part of the course materials, books, brochures, ebooks may be reproduced, stored in a retrieval system, taught or transmitted in any form or by any means in person or online without the prior permission in writing from Franchelle Ofsoské-Wyber.

Under no circumstances whatsoever may these course materials, books, brochures, ebooks be used as part of any other educational or study program or made available to the general public unless permission to do so has been received in writing from Franchelle Ofsoské-Wyber. Nor can this material be otherwise circulated in any form of binding or cover other than that in which it is published in hard or soft copy.

All course materials, supplied by us are for the exclusive use of the enrolled student and may not be photocopied, transmitted, used or disposed of to any third party without the written permission from Franchelle Ofsoské-Wyber. A maximum of 25 words may be used for review and endorsement purposes and its source must be cited.

8.2 Using and Selling Our Products

Unless a formal agreement has been entered into with us, we are not a supplier of raw materials or ingredients for you to manufacture your own commercially branded products or ranges of products.

Cloning or using our intellectual property or copyright material and without our written permission in the making, marketing and selling of your own commercially branded products or ranges of products will be seen as an infringement of our intellectual property and copyright.

All of our products are our intellectual property and as a matter of policy we do pursue any unauthorised use.

First Light Flower Essences of New Zealand^® and First Light Porta Alchémica^® products are created by Franchelle Ofsoské-Wyber and are part of in-class and online study educational programs owned by Franchelle Ofsoské-Wyber. These products are used as part of copyrighted in-class and online study educational programs that have been created and made publicly available by us. Under no circumstances whatsoever may they be used as part of any other educational or study program made available to the general public unless permission to do so has been received in writing from Franchelle Ofsoské-Wyber.

8.3 Using Our Published Material

All material in written, video or audio form is protected under copyright law.

You must follow the terms outlined below when using or reproducing any material published in written, video or audio form, including but not limited to websites, courses, books, ebooks, brochures, newsletters, social media posts by us and its associated brands, websites and online schools for your own use:

1. When quoting, using or reproducing any material for review and endorsement purposes that is over 25 words long, permission must be obtained in writing from Franchelle Ofsoské-Wyber via email. You will be required to submit a sample of what the material is to be used for via email to Franchelle Ofsoské-Wyber prior to the material circulating. If you require specific images or text from us please email your request with full details of what you require and your intended purpose and uses thereof.
2. When quoting, using or reproducing any material the source of the information must be accurately cited, e.g. Reference: The Sacred Plant Medicine of Aotearoa Volume 1 by Franchelle Ofsoské-Wyber or information reproduced with permission from The Sacred Plant Medicine of Aotearoa Volume 1 by Franchelle Ofsoské-Wyber.
3. When presenting a public talk any material as
4. stated above may not be included unless prior permission has been sought and granted in writing from Franchelle Ofsoské-Wyber.
5. Any intellectual property approved for your usage can only be used for the designated purpose you applied for e.g. your website.

8.4 Using Our Logos and Trademarks

Under no circumstances may any logo owned by Franchelle Ofsoské-Wyber be used without obtaining permission in writing from Franchelle Ofsoské-Wyber.

Should permission to use our logo be given, it does not imply company representation, but rather professional association with the company. The logo must be used in a manner and context that accurately represents the brand, its products and services. The brands are trademarks and are copyright with all rights reserved to the owner.

Franchelle Ofsoské-Wyber holds exclusive rights to the trademarks registered under its name. Any time the trademarked name is used it must be accompanied by a ® to denote that it is a registered trademark.

9. Personal Data Privacy and Cookies

It is your choice as to whether you provide your personal information such as your name and address to us. If you provide your personal information to us, it will only be used to create a convenient shopping experience for you, for internal business purposes or to help improve our website and your experience as a shopper. Read our Privacy Policy.

Third Party Payment Gateway
When you place an order with us you will provide some personal and credit card details to our PCI compliant secure third party payment gateway. No credit card information is stored on our site.

Cookies
When you visit our website, we may collect anonymous information and statistics about your visit, this may include geographic information and time. We may use this anonymous information for internal business uses and marketing, and to create a better shopping experience for our customers. You can opt out at any time by installing a browser add on from google that allows you to block google analytics – https://tools.google.com/dlpage/gaoptout
Read our Cookies Policy.

10. Affiliates

This site may use affiliate links to promote certain events or products. We will use reasonable efforts to notify you when and where we have placed affiliate links in addition to this disclaimer located in these Terms and Conditions. We disclaim any and all liability as a result of your purchase through one of these links. You accept express liability for any and all consequences or benefits of clicking the affiliate links contained on this website or related communications.

11. Directory of Therapists

The House of the Bee Mystery School© Directory of Holistic Wellbeing Therapists is provided solely for informational purposes. House of the Bee Mystery School© or Franchelle Ofsoské-Wyber do not endorse or recommend any therapist or service, nor is there any guarantee of their performance or outcomes. Each listed professional operates independently of House of the Bee Mystery School© and Franchelle Ofsoské-Wyber. Any engagement or contract you enter with a therapist is solely between you and that professional. House of the Bee Mystery School© or Franchelle Ofsoské-Wyber are not responsible for any advice, treatment or results you experience as a result of using this directory. This directory is not a substitute for professional medical or legal advice and any reliance on the information provided is at your own risk. Franchelle Ofsoské-Wyber reserves the right to update this disclaimer at any time without notice.

12. Our Contact Details

Franchelle Ofsoské-Wyber
Ogdoad Ltd
PO Box 32003, Devonport, Auckland, 0744, New Zealand
Phone: (+64) 9 817-6738
Email: [email protected]

Prices are subject to change without notice. All prices are correct at time of publication; however we reserve the right to alter prices for any reason.

We have used our best efforts to obtain the most accurate and timely currency rates. Accordingly, we do not guarantee the accuracy, timeliness, reliability or completeness of the rates. Using this service, you are deemed to have agreed that any reliance on or use of the rate of conversion shall be entirely at your own risk. In no event shall Ogdoad Ltd or any of its data providers be liable for any direct, indirect, consequential or exemplary damages arising from the use of this service.